Past innfocus Issues​

Your industry guidebook

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INNFOCUS FALL 2023

FEATURED ARTICLES

  • AI & Smart Tech: Technology Trends Shaping the Hotel Industry
  • Train the Trainer: Five Key Steps to Training 
  • Working with Indigenous Groups 
  • Emergency Preparedness: What to do in an Emergency 
  • Hotelier Feature | Trina White 
  • Leader of the Future | Anna McAlary 
  • Go Green | Easy-to-implement Sustainability Tips
  • What’s New?
  • Regional Feature | Cranbrook
  • Names in the News
  • Recruiting from El Salvador
  • And much MUCH more! 

Click here to read online and here to download PDF copy.

INNFOCUS SUMMER 2023

FEATURED ARTICLES

  • Tips to Leadership Success
  • Meet Minister Lana Popham
  • TikTok Won’t Stop | Influence of TikTok
  • Upskilling to Boost Retention
  • Putting Canada on the Map as a Destination that Inspires
  • Positive Immigration Changes for Hiring Foreign Workers
  • Hotelier Feature | Brannigan Mosses
  • Leader of the Future | Pink Yu
  • Go Green | Single Use Plastic-Free
  • Regional Feature | The Fraser Canyon and Manning Park
  • And much MUCH more! 

Click here to read online and here to download PDF copy.

Innfocus Spring 2023

Featured Articles

  • The New Generation of Talent
  • Economic Outlook for BC Tourism & Hospitality
  • Great Expectations | 5 Ways to Manage Customer Expectations
  • Managing Workplace Conflict
  • Recruiting from Barbados
  • Hotelier Feature | Madone Pelan 
  • Leader of the Future | Christine Rumbaua
  • Go Green | Regenerative Travel
  • Trends | 2023 Canadian Travel Trends
  • Regional Feature | Gulf Islands
  • Names in the News
  • And much MUCH more! 

Have a story idea? Reach out to communications@bcha.com 

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Innfocus Winter 2022

Featured Articles

  • Differentiating Your Property from STRs
  • Recruiting Management Staff
  • Enhancing Cybersecurity 
  • Challenging Property Tax Assessments 
  • Hotelier Feature | Daniel Bibby
  • Leader of the Future | Isabella Beltran 
  • Go Green | EV Chargers 
  • Trends Business Travel 
  • Regional Feature | Richmond 
  • 11 Reasons to Source Local 
  • Names in the News
  • And much MUCH more! 

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Innfocus Summer 2022

Featured Articles

What Motivates Employees? 
Achieving Gender Equity
Borders Are Open – Who Should We Reach?
Saving Money on Insurance 
Tackling Food Waste | Food Waste Prevention 
Trends: Solo Travel 
… and much, MUCH more!

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Innfocus Spring 2022

Featured Articles

​Attracting US Visitors
The Pandemic’s Legacy
New Practices in Food & Beverage
Recruiting Programs
Wellbeing and Travel
Grappling with Ghost Hotels​
… and much more!

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Innfocus Winter 2021

Featured Articles

The Top 10 List for Controlling Hotel Expenses
Diversity, Equity, and Inclusion Best Practices
Improving Accessibility
7 Best Practices to Make the Most of Social Media
GoGreen | Tips for Saving Energy and Money
Trends and Insights | 20 F&B Trends
… and much more!

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 to read online and 

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Innfocus Fall 2021

Featured Articles

International Travel Trends
Best Practices in Sustainability
Retaining Staff
5 Technology Trends
Featured Hotelier: Jamie Hackl
Leader of the Future: Jorin McSween
… and much more!

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 to read online and 

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Innfocus Summer 2021

Featured Articles

​The LGBT+ Community
Understanding Traveller Behaviour
Financial Leadership
The Potential of Productivity
… and much more!

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Innfocus Spring 2021

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Innfocus Winter 2020

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Innfocus Fall 2020

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Innfocus Summer 2020

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Innfocus Spring 2020

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Innfocus Winter 2019

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Innfocus Fall 2019

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Innfocus Spring 2019

Featured Articles

From Boomers to Gen Z
Weed at Work
New Trade Challenges and Agreements
Strengthening Our Unified Voice

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Innfocus Summer 2019

Featured Articles

Catering to Millenials
Squeezed by OTAs, Airbnbs, etc.
Maximize your Super, Natural Advantage
Crisis Management at your Hotel

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Innfocus Winter 2018

Featured Articles

Stand Out in this Tight Labour Market
Six Ways to Turn Guests in Raving Social Media Fans
Dealing with a Downturn
In-Room Dining

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Innfocus Fall 2018

Featured Articles

The Road Well Fed
Financial Leadership
Floor Coverings
Hospitality Technology

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Innfocus Summer 2018

Featured Articles

Keeping Your Staff
Preserving Your Digital Reputation
Selecting a Brand
The Modular Mode

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Innfocus Spring 2018

Featured Articles

Reduce Guest Acquisition Costs
Repurpose Underutilized Space
Buckle Up! It’s a Bumpy Ride Ahead
Recruiting Management Staff

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 to read online and 

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Innfocus Winter 2017

Featured Articles

In-Room Entertainment
Invest in These Bedroom Trends
Canada’s Emerging Markets
Wellness Trends

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Innfocus Fall 2017

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Innfocus Summer 2017

Featured Articles

Staying Green
Outsourcing: Is it right for you?
When Good Buzz Goes Bad Online
Innovative Marketing

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Innfocus Spring 2017

Featured Articles

Renew, Renovate, Reinvent
Fine Dining Delivered
Overcoming Staffing Challenges
Victoria’s Historic Hotel Tax

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Copyright © 2025 All Rights Reserved BC Hotel Association

BCHASUMMIT25
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SUSTAINABILITY CHAMPION

Nominee information | For group awards, please indicate the person best suited to accept the award.
NOMINATOR INFORMATION
NOMINEE INFORMATION
All nominations must be endorsed and supported by the nominee. Please confirm that the nominee is aware and supportive of this nomination.*
CATEGORY-SPECIFIC ELIGIBILITY
  • Open to any accommodation property in British Columbia.

Please address each of the following criteria in your nomination submission, limiting your response to a maximum of 200 words per question. Bullet point responses are acceptable.

SUPPORTING MATERIALS

    CULINARY EXCELLENCE

    Nominee information | For group awards, please indicate the person best suited to accept the award.
    NOMINATOR INFORMATION
    NOMINEE INFORMATION
    All nominations must be endorsed and supported by the nominee. Please confirm that the nominee is aware and supportive of this nomination.*
    CATEGORY-SPECIFIC ELIGIBILITY
    • Must be from an accommodation-operated food and beverage company in British Columbia.

    Please address each of the following criteria in your nomination submission, limiting your response to a maximum of 200 words per question. Bullet point responses are acceptable.

    SUPPORTING MATERIALS

      LEADER OF THE FUTURE

      Nominee information | For group awards, please indicate the person best suited to accept the award.
      NOMINATOR INFORMATION
      NOMINEE INFORMATION
      All nominations must be endorsed and supported by the nominee. Please confirm that the nominee is aware and supportive of this nomination.*
      CATEGORY-SPECIFIC ELIGIBILITY
      • Age 35 and under.

      Please address each of the following criteria in your nomination submission, limiting your response to a maximum of 200 words per question. Bullet point responses are acceptable.

      SUPPORTING MATERIALS

        HOTELIER OF THE YEAR

        Nominee information | For group awards, please indicate the person best suited to accept the award.
        NOMINATOR INFORMATION
        NOMINEE INFORMATION
        All nominations must be endorsed and supported by the nominee. Please confirm that the nominee is aware and supportive of this nomination.*
        CATEGORY-SPECIFIC ELIGIBILITY
        • Must be a General Manager, Vice President, Regional Vice President or President/Executive Director of a BC-based hotel or hotel group.

        Please address each of the following criteria in your nomination submission, limiting your response to a maximum of 200 words per question. Bullet point responses are acceptable.

        SUPPORTING MATERIALS

          HOUSEKEEPING EXCELLENCE

          Nominee information | For group awards, please indicate the person best suited to accept the award.
          NOMINATOR INFORMATION
          NOMINEE INFORMATION
          I confirm that:*

          Please address each of the following criteria in your nomination submission, limiting your response to a maximum of 200 words per question. Bullet point responses are acceptable.

          SUPPORTING MATERIALS

            ACCOMMODATION OF THE YEAR

            Please address each of the following criteria in your nomination submission, limiting your response to a maximum of 200 words per question. Bullet point responses are acceptable.
            NOMINATOR INFORMATION
            NOMINEE INFORMATION
            All nominations must be endorsed and supported by the nominee. Please confirm that the nominee is aware and supportive of this nomination.*

            Please address each of the following criteria in your nomination submission, limiting your response to a maximum of 200 words per question. Bullet point responses are acceptable.

            SUPPORTING MATERIALS

              Community Contribution award

              NOMINATOR INFORMATION
              NOMINEE INFORMATION
              All nominations must be endorsed and supported by the nominee. Please confirm that the nominee is aware and supportive of this nomination.*

              Please address each of the following criteria in your nomination submission, limiting your response to a maximum of 200 words per question. Bullet point responses are acceptable.

              COMMUNITY IMPACT
              INDUSTRY SUPPORT
              SUPPORTING MATERIALS