Past innfocus Issues​

Your industry guidebook

Innfocus Spring 2023

  • The New Generation of Talent
  • Economic Outlook for BC Tourism & Hospitality
  • Great Expectations | 5 Ways to Manage Customer Expectations
  • Managing Workplace Conflict
  • Recruiting from Barbados
  • Hotelier Feature | Madone Pelan 
  • Leader of the Future | Christine Rumbaua
  • Go Green | Regenerative Travel
  • Trends | 2023 Canadian Travel Trends
  • Regional Feature | Gulf Islands
  • Names in the News
  • And much MUCH more! 

Have a story idea? Reach out to Kelsey@bcha.com 

 to read online and 

Innfocus Winter 2022

  • Differentiating Your Property from STRs
  • Recruiting Management Staff
  • Enhancing Cybersecurity 
  • Challenging Property Tax Assessments 
  • Hotelier Feature | Daniel Bibby
  • Leader of the Future | Isabella Beltran 
  • Go Green | EV Chargers 
  • Trends Business Travel 
  • Regional Feature | Richmond 
  • 11 Reasons to Source Local 
  • Names in the News
  • And much MUCH more! 

 to read online and 

Innfocus Summer 2022

What Motivates Employees? 
Achieving Gender Equity
Borders Are Open – Who Should We Reach?
Saving Money on Insurance 
Tackling Food Waste | Food Waste Prevention 
Trends: Solo Travel 
… and much, MUCH more!

 to read online and 

Innfocus Spring 2022

​Attracting US Visitors
The Pandemic’s Legacy
New Practices in Food & Beverage
Recruiting Programs
Wellbeing and Travel
Grappling with Ghost Hotels​
… and much more!

 to read online and 

Innfocus Winter 2021

The Top 10 List for Controlling Hotel Expenses
Diversity, Equity, and Inclusion Best Practices
Improving Accessibility
7 Best Practices to Make the Most of Social Media
GoGreen | Tips for Saving Energy and Money
Trends and Insights | 20 F&B Trends
… and much more!

 to read online and 

Innfocus Fall 2021

International Travel Trends
Best Practices in Sustainability
Retaining Staff
5 Technology Trends
Featured Hotelier: Jamie Hackl
Leader of the Future: Jorin McSween
… and much more!

 to read online and 

Innfocus Summer 2021

​The LGBT+ Community
Understanding Traveller Behaviour
Financial Leadership
The Potential of Productivity
… and much more!

 to read online and 

Innfocus Spring 2021

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Innfocus Winter 2020

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Innfocus Fall 2020

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Innfocus Summer 2020

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Innfocus Spring 2020

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Innfocus Winter 2019

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Innfocus Fall 2019

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Innfocus Fall 2017

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