Past innfocus Issues​

Featured Articles

• The New Generation of Talent
• Economic Outlook for BC Tourism & Hospitality
• Great Expectations | 5 Ways to Manage Customer Expectations
• Managing Workplace Conflict
• Recruiting from Barbados
• Hotelier Feature | Madone Pelan 
• Leader of the Future | Christine Rumbaua
• Go Green | Regenerative Travel
• Trends | 2023 Canadian Travel Trends
• Regional Feature | Gulf Islands
• Names in the News
• And much MUCH more! 

Have a story idea? Reach out to Kelsey@bcha.com 

Featured Articles

• Differentiating Your Property from STRs
• Recruiting Management Staff
• Enhancing Cybersecurity 
• Challenging Property Tax Assessments 
• Hotelier Feature | Daniel Bibby
• Leader of the Future | Isabella Beltran 
• Go Green | EV Chargers 
• Trends Business Travel 
• Regional Feature | Richmond 
• 11 Reasons to Source Local 
• Names in the News
• And much MUCH more! 

Featured Articles

What Motivates Employees? 
Achieving Gender Equity
Borders Are Open – Who Should We Reach?
Saving Money on Insurance 
Tackling Food Waste | Food Waste Prevention 
Trends: Solo Travel 
… and much, MUCH more!

Featured Articles

​Attracting US Visitors
The Pandemic’s Legacy
New Practices in Food & Beverage
Recruiting Programs
Wellbeing and Travel
Grappling with Ghost Hotels​
… and much more!

Featured Articles

The Top 10 List for Controlling Hotel Expenses
Diversity, Equity, and Inclusion Best Practices
Improving Accessibility
7 Best Practices to Make the Most of Social Media
GoGreen | Tips for Saving Energy and Money
Trends and Insights | 20 F&B Trends
… and much more!

Featured Articles

International Travel Trends
Best Practices in Sustainability
Retaining Staff
5 Technology Trends
Featured Hotelier: Jamie Hackl
Leader of the Future: Jorin McSween
… and much more!

Featured Articles

​The LGBT+ Community
Understanding Traveller Behaviour
Financial Leadership
The Potential of Productivity
… and much more!

Featured Articles

From Boomers to Gen Z
Weed at Work
New Trade Challenges and Agreements
Strengthening Our Unified Voice

Featured Articles

Catering to Millenials
Squeezed by OTAs, Airbnbs, etc.
Maximize your Super, Natural Advantage
Crisis Management at your Hotel

Featured Articles

Stand Out in this Tight Labour Market
Six Ways to Turn Guests in Raving Social Media Fans
Dealing with a Downturn
In-Room Dining

Featured Articles

The Road Well Fed
Financial Leadership
Floor Coverings
Hospitality Technology

Featured Articles

Keeping Your Staff
Preserving Your Digital Reputation
Selecting a Brand
The Modular Mode

Featured Articles

Reduce Guest Acquisition Costs
Repurpose Underutilized Space
Buckle Up! It’s a Bumpy Ride Ahead
Recruiting Management Staff

Featured Articles

In-Room Entertainment
Invest in These Bedroom Trends
Canada’s Emerging Markets
Wellness Trends

Featured Articles

Staying Green
Outsourcing: Is it right for you?
When Good Buzz Goes Bad Online
Innovative Marketing

Featured Articles

Renew, Renovate, Reinvent
Fine Dining Delivered
Overcoming Staffing Challenges
Victoria’s Historic Hotel Tax