Contact us

British Columbia Hotel Association

Are you calling with a consumer inquiry or complaint?

We apologize but as a non-governing body, the BCHA is unable to support with consumer inquiries or complaints. If you wish to file a grievance against a business, please contact the business directly, FILE A COMPLAINT with the Better Business Bureau, or share your experience on TripAdvisor.

Land Acknowledgement

The BCHA office is located on the unceded and ancestral territory of the hən̓q̓əmin̓əm̓ and Sḵwx̱wú7mesh speaking peoples, the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Nations, and has been stewarded by them since time immemorial.

​Vancouver is located on territory that was never ceded, or given up to the Crown by the Musqueam, Squamish, or Tsleil-Waututh peoples. The term unceded acknowledges the dispossession of the land and the inherent rights that Musqueam, Squamish and Tsleil-Waututh hold to the territory. The term serves as a reminder that Musqueam, Squamish and Tsleil-Waututh have never left their territories and will always retain their jurisdiction and relationships with the territory.

How to find us

​We are located on the 2nd floor of 948 Howe Street, between Smithe and Nelson Streets, in Vancouver. Our building is directly across the street from the Vancouver Law Courts. There is metered parking on the street in front of the building until 3:00PM.