Webinars

Industry learning

We aim to shape the future of hospitality through education; as part of this work, we have created the below collection of resources.

The BCHA Monthly Webinar series is proudly sponsored by FortisBC, our overarching sponsor and valued partner.

Recent Webinars
Using Data to Delight: Redefining (& Personalizing) the Guest Experience
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Property Tax Reduction with O’Connor & Associates
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Virtual Industry Update | Trends, Performance, and the Road Ahead in 2025
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Advancing Your Hospitality Communications: Innovations for Revenue Generation
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Workforce Hiring Solutions: Effective Hiring for Attracting and Retaining Talent
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From Rebates to Resources: A Guide to Energy Efficiency for BC Accommodators
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Tipping Legalities in the Hospitality Industry
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Workplace Inspections in Hotels: Essential Tips to Ensure Compliance
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Harnessing the Power of AI in Daily Operations
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Virtual Event | Charge Up Your Energy Savings: An Intro to the ECNG Natural Gas Program
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State of the Tourism & Hospitality Industry
with BCHA, TIABC & BCRTS
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Temporary Foreign Worker Protection Act
BCHA with The Ministry of Labour
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Insurance Reality Check Webinar
with BCHA & Western Financial
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Commercial Insurance Webinar
with BCHA & IBC
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Impact of Covid-19 Global Tourism
with AGM Keynote Speaker Greg Klassen
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Public Spaces and Housekeeping Protocols
with BCHA & CWSAA
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Tips for Training Employees Virtually
BCHA with CWSAA & go2HR
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Impact of Covid-19 Accommodation
with BCHA & CBRE
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Accommodation Re-opening Guidelines
with BCHA & CWSAA
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The Pledge on Food Waste Webinar
with BCHA & Rethink2gether
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Ecofund Program Webinar
with BCHA & GreenStep
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State of the Industry Webinar
with BCHA & TIABC
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BCHA Conference & Events FAQ
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Conflict Resolution Webinar
BCHA with go2HR & ABEL
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Variance Tool Temporary Layoff
with BCHA & Ministry of Labour
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Optimizing Buildings For Energy Efficiency
with BCHA & Fortis BC
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BCHA & Go2HR Opening Guidelines
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Covid-19 Update Webinar
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BCHA & Tiabc Industry Update
with TIABC
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Small-medium Business Recovery
with Ministry of Jobs
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Transaction Market Outlook
with Colliers & HVS
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Covid Vaccines & The Workplace
with go2HR & CWSAA
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Step 3 BC Restart | Best Practices
with go2HR
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Financial Recovery Through Sustainability
with GreenStep 
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Risk Management
with Western Financial Group
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Cost-savings & Sustainable Stays
with GreenStep & FRESCo 
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Best Practices In Hiring
with go2HR & WorkBC
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Building Efficiency
with FRESCo
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SKI Accommodations Webinar
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BC 2030 Olympic & Paralympic Games
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Building Positive Workplace Cultures
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Summer Industry Outlook Panel
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BC 2023 Olympic & Paralympic Games
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5 Leadership tools to take into 2023
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How to welcome LGBT+ travellers
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The Humanitarian Hiring Solution
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Creating Safer Spaces
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Dealing With Difficult Customers Poster

PRMIA

Join PRMIA Calgary, Edmonton, Montreal, Toronto, and Vancouver as we explore the risks and economic consequences of COVID-19 on select Canadian industries, including agriculture, energy and hospitality; how the emerging risks are being managed in the long run, what their respective futures look like and how they can come back stronger. Featuring BCHA President & CEO Ingrid Jarrett as a panelist.
 
Click Here to Watch Webinar
View Presentation Here

STR Data

Founded in 1985, STR provides premium data benchmarking, analytics and marketplace insights for global hospitality sectors. During the COVID-19 pandemic, STR has released their webinar on Using STR Data in Times of Crisis and Recovery as well as information for the hotel industry on navigating the information in times of COVID-19.

Click Here to Watch Webinar
Download The Guide

Amadeus

Amadeus continues to communicate on support during these difficult times for our industry.  Their priority is to ensure the health and well-being of employees and continuin​g to support customers. By providing relevant and timely content outlining best practices to maintain your business, connect with your guests, and plan for future recovery, they continue to help navigate through these difficult times. Watch their recent webinar on Planning for Hospitality Recovery
Click Here to Watch Webinar
View Crisis Management & Recovery Resources

Destination Bc & Go2hr Webinars

go2HR has partnered with Destination British Columbia to create webinars for their Road to Recovery Series. These webinars focus on health & safety considerations during restart, human resource challenges, and customer service in the age of COVID-19.
Watch Go2HR & DBC Webinars here

Leger

Leger recently hosted a webinar about the results of our latest study on travel and tourism, assesing the impact of COVID-19 on tourism in North America.

This study provides a comprehensive look at the current and future state of travel and tourism inCanada and the United States, as well as insights and recommendations to help the industry achieve success moving forward.

Click here to watch webinar
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Copyright © 2025 All Rights Reserved BC Hotel Association

BCHASUMMIT25
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SUSTAINABILITY CHAMPION

Nominee information | For group awards, please indicate the person best suited to accept the award.
NOMINATOR INFORMATION
NOMINEE INFORMATION
All nominations must be endorsed and supported by the nominee. Please confirm that the nominee is aware and supportive of this nomination.*
CATEGORY-SPECIFIC ELIGIBILITY
  • Open to any accommodation property in British Columbia.

Please address each of the following criteria in your nomination submission, limiting your response to a maximum of 200 words per question. Bullet point responses are acceptable.

SUPPORTING MATERIALS

    CULINARY EXCELLENCE

    Nominee information | For group awards, please indicate the person best suited to accept the award.
    NOMINATOR INFORMATION
    NOMINEE INFORMATION
    All nominations must be endorsed and supported by the nominee. Please confirm that the nominee is aware and supportive of this nomination.*
    CATEGORY-SPECIFIC ELIGIBILITY
    • Must be from an accommodation-operated food and beverage company in British Columbia.

    Please address each of the following criteria in your nomination submission, limiting your response to a maximum of 200 words per question. Bullet point responses are acceptable.

    SUPPORTING MATERIALS

      LEADER OF THE FUTURE

      Nominee information | For group awards, please indicate the person best suited to accept the award.
      NOMINATOR INFORMATION
      NOMINEE INFORMATION
      All nominations must be endorsed and supported by the nominee. Please confirm that the nominee is aware and supportive of this nomination.*
      CATEGORY-SPECIFIC ELIGIBILITY
      • Age 35 and under.

      Please address each of the following criteria in your nomination submission, limiting your response to a maximum of 200 words per question. Bullet point responses are acceptable.

      SUPPORTING MATERIALS

        HOTELIER OF THE YEAR

        Nominee information | For group awards, please indicate the person best suited to accept the award.
        NOMINATOR INFORMATION
        NOMINEE INFORMATION
        All nominations must be endorsed and supported by the nominee. Please confirm that the nominee is aware and supportive of this nomination.*
        CATEGORY-SPECIFIC ELIGIBILITY
        • Must be a General Manager, Vice President, Regional Vice President or President/Executive Director of a BC-based hotel or hotel group.

        Please address each of the following criteria in your nomination submission, limiting your response to a maximum of 200 words per question. Bullet point responses are acceptable.

        SUPPORTING MATERIALS

          HOUSEKEEPING EXCELLENCE

          Nominee information | For group awards, please indicate the person best suited to accept the award.
          NOMINATOR INFORMATION
          NOMINEE INFORMATION
          I confirm that:*

          Please address each of the following criteria in your nomination submission, limiting your response to a maximum of 200 words per question. Bullet point responses are acceptable.

          SUPPORTING MATERIALS

            ACCOMMODATION OF THE YEAR

            Please address each of the following criteria in your nomination submission, limiting your response to a maximum of 200 words per question. Bullet point responses are acceptable.
            NOMINATOR INFORMATION
            NOMINEE INFORMATION
            All nominations must be endorsed and supported by the nominee. Please confirm that the nominee is aware and supportive of this nomination.*

            Please address each of the following criteria in your nomination submission, limiting your response to a maximum of 200 words per question. Bullet point responses are acceptable.

            SUPPORTING MATERIALS

              Community Contribution award

              NOMINATOR INFORMATION
              NOMINEE INFORMATION
              All nominations must be endorsed and supported by the nominee. Please confirm that the nominee is aware and supportive of this nomination.*

              Please address each of the following criteria in your nomination submission, limiting your response to a maximum of 200 words per question. Bullet point responses are acceptable.

              COMMUNITY IMPACT
              INDUSTRY SUPPORT
              SUPPORTING MATERIALS