Hospitality Insurance Program

About the program

In partnership with the insurance experts at Western Financial Group, the Hospitality Insurance Program provides innovative commercial insurance solutions for BCHA members. The Hospitality Insurance Program offers members with insurance coverages that are tailored to the unique needs of the hospitality industry, with coverage options such as commercial general liability, directors and officers and cyber liability.

Their team of Risk Management Advisors also provide members with risk mitigation tips and strategies to improve safety and reduce claims.

Western Financial Group Insurance Solutions remains strongly committed to addressing issues that impact members of the Hospitality Insurance Program. The insurance market in 2020 has hardened and that puts additional emphasis on risk mitigation strategies that hotels should be implementing. The Hospitality Insurance Program (HIP) “Risk Management Manual” material is intended to provide guidance and direction in many of the major risk management areas facing Canadian hotels on a daily basis.

Benefits to members

  • Comprehensive Coverage Reviews
  • Risk Management Services – Their team of risk management professionals work with your business to identify risks and offer comprehensive strategies to reduce your potential for loss.
  • Enhanced Coverage – Members receive enhanced coverage options, such as Legal Expense Coverage and Cyber Liability Insurance.
  • Health Spending Accounts – Added flexibility to cover additional medical expenses
  • Pay-Direct Drug/Dental Card – Provide each employee with a pay-direct card that pays for prescription drug and professional services electronically at the point of sale
  • Online Administration – Plan sponsors can conveniently perform many administrative functions online
  • Program Flexibility – Members will now have many different coverage options to choose from
  • Dedicated Customer Service – Each member will have a dedicated Insurance Advisor to assist them

For your reference, below is a link to the mobile numbers of all Hospitality Insurance Program contacts who are available to support you.

How to get started


For more information about the BCHA Commercial Insurance Program, contact Nicole Doucette, B.A., CAIBManager, Commercial Service at 1(800) 665-8990 Ext. 6003 or email at

For more info on the Commercial Insurance Program read more here.