Fast track your future ​ education series

Get Ready to Fast Track Your Future!
BCHA's Education Series Returns with Exciting New topics as well as returning favourites

2024/2025 programming

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BCHA’s Fast Track Your Future Education Series is back! The series features courses that provide practical, actionable, and easily digestible guidance LIVE from the industry’s leading experts and trainers.

Signature Series

September 18 – October 23 : Housekeeping Management & Methods

October 30 – December 4 : Human Resources Principles & Approaches

January 22 – February 26 : Food & Beverage Operational Optimization

March 5 – April 9 : Financial Literacy & Logistics

April 16 – May 21 : Leadership for Hospitality Professionals

Spotlight Series

February 4 – 25 : Social Media & Communication Strategies

March 4 : Food Efficiency & Reducing Waste

May 6 – 27 : Managing Crisis Communications

 

Keep an eye out for additional programming popping up throughout the season! Any questions or topic suggestions? Contact karissa@bcha.com

FAQs:

  • Signature Series have six sessions each
  • Spotlight Series are condensed, one to four sessions per series
  • All series run weekly on Tuesdays or Wednesdays | Hosted at 11am PT, 12pm MT, live on Zoom
  • BCHA member and non-member pricing available | Hotel and individual pricing options
  • Unlimited users with hotel pricing, and access to all recorded sessions
  • Package discounts available

Pricing:

We are happy to share that Indigenous Tourism BC (ITBC) is supporting enrollment in BCHA’s Fast Track series for eligible participants!

  • Fully funded access to this training series is available for Indigenous tourism businesses, First Nations communities and Indigenous peoples in BC.
  • Visit ITBC’s website to learn more about the Indigenous Tourism Training Initiative (ITTI), review eligibility requirements.
  • Apply for funding and register for one (or all!) of the series below
Signature Series Individual Hotel Package (5 Signature Series + Food Waste)
Member $395 $795 $3500
Non-Member $595 $1095 $5000
Spotlight Series 4 Session Series (Social Media, Crisis Comms) 1 Session Series (Food Waste) Package (All 8 Series)
Individual (Member) $295 $49 $4500
Hotel (Member) $575 $99 $4500
Individual (Non-Member) $395 $69 $6200
Hotel (Non-Member) $675 $119 $6200

Signature Series & All Series Package Registration:

signature series

HOUSEKEEPING MANAGEMENT & METHODS
Sponsored by fox fold

Facilitated by David McBean, Hotel Industry Expert | September 18 – October 23

This dynamic program is designed to equip hospitality professionals with advanced skills in housekeeping management, covering essential topics such as safety and sanitation, organization, staff recruiting, inventory and control, sustainable practices, and more. Engage in interactive sessions led by an industry expert, ensuring your team stays ahead of the curve in maintaining impeccable standards and enhancing guest satisfaction. 

Returning favourite with a new industry expert facilitator!

Sessions:

  1. Sept 18 – Motivation & Inspiring Your Teams
  2. Sept 25 – Tools To Do the Job
  3. Oct 2 – Recruiting & Best Practices for Building Your Team
  4. Oct 9 – Cost Control | All About the Benjamins… or the Robert Bordens
  5. Oct 16 – Keep It Clean!
  6. Oct 23 – Managing Employee Performance, Behaviours, & Communication

This series has begun. Please reach out to Karissa@bcha.com if you are interested in registering.

Human Resources Principles & Approaches

Facilitated by go2HR | October 30 – December 4

This module will cover a wide span of topics relevant to the hospitality sector, such as hiring and onboarding, company culture, employee retention, as well as health and safety. Expand the knowledge and skills of your team in key areas that will help you excel in the competitive hospitality industry.

“It has helped me further embrace my role” – Past Participant

Sessions:

  1. Oct 30 – Successful Strategies: Recruitment, Hiring, & Onboarding
  2. Nov 6 – Creating a Workplace Culture of Equity, Diversity, & Inclusion
  3. Nov 13 – Employee Relations, Performance, & Engagement 
  4. Nov 20 – Innovative HR: Leveraging Technological Advancements to Enhance your HR Management Practices
  5. Nov 27 – Fostering Psychological Safety: Increasing Employee Retention in Accommodations
  6. Dec 4 – Enhancing Workplace Health, Safety, & Wellness in Your Hotel

Food & Beverage Operational Optimization

Facilitated by Blue Mountain Solutions (including Chef Takashi Ito c.c.c. & Theresa Ito) | January 22 – February 26

This six-part series is designed to enhance your F&B operations with industry insights and practical strategies. This program covers topics such as understanding & impacting F&B financials, servicing your guests, and engaging your people . Perfect for hospitality professionals seeking to optimize their food and beverage operations, both front of house and in the kitchen, this series provides invaluable knowledge and actionable solutions to elevate your business to the next level.

Want some more content? Add on our Food Efficiency & Reducing Waste Spotlight Series for as low as $29!

New series!

Sessions:

  1. Jan 22 – Servicing Your Guests
  2. Jan 29 – Understanding F&B Reports
  3. Feb 5 – F&B Profitability
  4. Feb 12 – Communicating to Connect
  5. Feb 19 – Managing Guest Feedback
  6. Feb 26 – Building High Performance Teams

Financial Literacy & Logistics

Facilitated by David Lund, The Hotel Financial Coach | March 5 – April 9

This six-part online series will enhance your team’s financial leadership skills with content tailored for the hospitality industry, providing them with practical tools to improve financial performance and decision-making within your organization. With David Lund’s knowledge, combined with real-life examples, this series will set up your team for financial success both outside and within the workplace.

“Essential industry insights and real-life examples” – Past Participant

Sessions:

  1. Mar 5 – Financial Leadership
  2. Mar 12 – Business Principles
  3. Mar 19 – Financial Statements
  4. Mar 26 – Controlling Labor
  5. Apr 2 – Managing Expenses
  6. Apr 9 – Advanced Financial Analysis

Leadership for Hospitality Professionals

Facilitated by Theresa Ito, Blue Mountain Solutions | April 16 – May 21

Facilitated by the renowned Theresa Ito from Blue Mountain Solutions, this course offers an engaging learning experience with her interactive teaching style and vast industry knowledge. Perfect for anyone looking to step up their leadership game, our series offers valuable insights and practical strategies to help you thrive in the hospitality industry. Join us and elevate your leadership skills to new heights.

“Relatable industry experience delivered expertly” – Past Participant

Sessions:

  1. Apr 16 – Becoming Assertive
  2. Apr 23 – Mastering Your Time
  3. Apr 30 – Team Meetings & The Magic Of 1:1s
  4. May 7 – Handling Complaints Like A Pro
  5. May 14 – Switching On Your Emotional Intelligence
  6. May 21 – Keeping Yourself Motivated

spotlight series

SOCIAL MEDIA & COMMUNICATION STRATEGIES

Facilitated by Julie Wang, Tiny Planet Digital | February 4 – 25

This series will highlight the opportunities that social media presents for hotels and demonstrate how it can be integrated holistically into your digital marketing efforts. Whether you are just starting out or looking to elevate your existing efforts, this series will equip you with the tools and knowledge needed to transform every social interaction into an opportunity for growth.

New Series!

Sessions:

  1. Feb 4 – Social Media Essentials: Establishing a Strategic Framework
  2. Feb 11 – Trendsetting: Leveraging the Latest Social Media Trends
  3. Feb 18 – Influencer Insights: Managing Successful Collaborations
  4. Feb 25 – From Social to Sale: Closing the Loop in Digital Marketing

FOOD EFFICIENCY & REDUCING WASTE

Facilitated by Ben Liegey, BetterTable.ca | March 4

This condensed one-session Spotlight Series is brand new to Fast Track Your Future! Learn about the latest industry trends and best practices in a one-hour training session. The session will be interactive, allowing participants to ask questions and engage with the material. Attendees will leave with valuable takeaways and resources to reference and implement at their properties.

Already participating in Food and Beverage Operational Optimization? Add this series on for a discounted price!

New session! 

Sessions:

  1. Mar 4 – Food Efficiency & Reducing Waste

managing crisis communications

May 6 – 27

In this series, we equip participants with essential issues management and communication tools tailored to the unique crisis challenges of the hospitality sector. From establishing proactive response plans to implementing best practices, attendees will gain the confidence and expertise needed to navigate crises responsibly. Join us to ensure your team is prepared to face the unforeseen with resilience and professionalism.

Sessions:

  1. May 6
  2. May 13
  3. May 20
  4. May 27