Running a hotel comes with significant operating expenses, and one cost is energy. Between lighting, heating, cooling, and powering the amenities guests expect, electricity bills...
Here’s a figure that might catch your eye – $1,780! According to a recent article in the New York Times, that’s the rate guests are...
In today’s world, where smartphones are as essential as room keys, the hospitality industry is experiencing a pivotal moment of transformation. Technology is no longer...
The demand for sustainable practices is growing rapidly within British Columbia’s hospitality sector. Eco-friendly initiatives not only benefit the environment but also serve as an...
In my interactions with clients within the hotel sales training industry I’ve noticed a big uptick in the demand for group bookings and events. This...
The BC Hotel Association (BCHA) announces that Ingrid Jarrett will be stepping down as CEO, effective at the end of 2024. Ingrid will be moving...
As technological advancements increasingly substitute traditional interactions in your guests’ service journey, the significance of every remaining personal interaction grows. Particularly because guests tend to...
go2HR is here to support BC hotel employers in transitioning to the new First Aid Regulation, effective November 1, 2024. WorkSafeBC has released a preliminary...
Sales can be likened to a high stakes sports match. It’s all about building relationships and using the right strategies to stay resilient and of...
Since May 1st, when the announcement and press release was issued that BCHA was contracted by Emergency Management and Climate Readiness (EMCR) to lead a...
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