Four Ways to Effectively Win Hotel Group Business
Hey there, hotel sales rockstars! Let’s talk about inbound leads. Your team is probably drowning in RFPs from online platforms – that’s the reality in today’s market. These days, with a few strokes at a keyboard or taps on a smartphone, one planner’s RFP immediately sends 10 or more salespeople scrambling to reply. That’s great news, […]
What You Need to Know About O’Connor & Associates and the Property Tax Appeal Process
Who is O’Connor? O’Connor & Associates is a full-service real estate company based in Houston, Texas. Celebrating 50 years of service, O’Connor has grown to over 1,000 professionals worldwide, representing over 350,000 properties in the U.S. and expanding into Canada (Alberta, British Columbia, and Ontario). Known for its creative, aggressive approach and data-driven expertise, O’Connor […]
Prevent Repetitive Strain Injuries in BC’s Hospitality Industry
Protect Your Team. Strengthen Your Business. BC’s hotel industry thrives on exceptional service—but long hours, repetitive motions, and fast-paced environments can lead to Repetitive Strain Injuries (RSIs) among staff. These injuries develop gradually, affecting muscles, tendons, and nerves, and can result in pain, lost productivity, and increased costs for employers. Why Should Hotel Employers Care […]
A Hotel Sales Revolution: Hospitality Gold Rush in Western Canada in 2025.
As we are now in the second month of 2025, the Canadian hotel industry is growing and thriving and the focus is especially on Western Canada. Come, let’s have a look at the recent trends and ways that hoteliers are using to grow their sales and remain strategic in the marketplace. Western Canada’s Hotel Market […]
Joint Statement from Canada’s Hotel Associations | National Day for Human Trafficking Awareness
February 21, 2025 – On National Human Trafficking Awareness Day in Canada—and every day—the hospitality industry is united in its fight against human trafficking and modern-day slavery. Here are a few statistics that identify how serious this issue is: Hotels play an important role in identifying and reporting trafficking activities. The national and provincial hotel associations […]
Enhancing Workplace Culture Through Employee Feedback in BC Hotels
Gathering and implementing employee feedback is essential for fostering a positive and psychologically safe workplace culture, particularly in the dynamic and guest-focused hotel industry. When hotel employees feel heard and valued, it leads to increased job satisfaction, higher retention and engagement levels, and improved overall performance. Additionally, leveraging employee insights can drive innovation, enhance guest […]
Embracing Change: The Shift to Smarter Hospitality
New trends in hotel sales are emerging (they are admittedly, everywhere!) but everyone does appreciate the mantra of working smarter in 2025, rather than harder. Hoteliers will have to align themselves with the changes that have been occurring in the hospitality industry previous to this year. How Personalization Drives Revenue in 2025 The days of […]
Disrupting the Hotel Sales Model: Behind 2024’s Massive Industry Restructuring
The hotel industry is undergoing significant changes as both major chains and independent properties engage in widespread restructuring, affecting corporate operations, individual hotels, and franchise owners alike. Marriott International recently revealed plans to save $80-$90 million annually by restructuring its operations—an indication of the hospitality industry’s shift towards more streamlined and tech-focused practices in recent […]
Harnessing the Power of the Sun: Why Hotels Should Invest in Solar Energy
Running a hotel comes with significant operating expenses, and one cost is energy. Between lighting, heating, cooling, and powering the amenities guests expect, electricity bills can be overwhelming. Fortunately, there’s a sustainable and cost-effective solution: solar power. By adding solar energy, hotels can cut their electricity costs, increase long-term profitability, and showcase their commitment to […]
The Power of Place: Leveraging Local Charm for Hospitality Success
Here’s a figure that might catch your eye – $1,780! According to a recent article in the New York Times, that’s the rate guests are willing to spend each night at the Fogo Island Inn located in Newfoundland. Equally remarkable is how our very own, Kimberley, located in the East Kootenays, has turned its knowledge […]