Harnessing the Power of the Sun: Why Hotels Should Invest in Solar Energy
Running a hotel comes with significant operating expenses, and one cost is energy. Between lighting, heating, cooling, and powering the amenities guests expect, electricity bills can be overwhelming. Fortunately, there’s a sustainable and cost-effective solution: solar power. By adding solar energy, hotels can cut their electricity costs, increase long-term profitability, and showcase their commitment to […]
The Power of Place: Leveraging Local Charm for Hospitality Success
Here’s a figure that might catch your eye – $1,780! According to a recent article in the New York Times, that’s the rate guests are willing to spend each night at the Fogo Island Inn located in Newfoundland. Equally remarkable is how our very own, Kimberley, located in the East Kootenays, has turned its knowledge […]
Stay Ahead of the Curve: How Digital Innovation Fuels Hotel Sales Growth
In today’s world, where smartphones are as essential as room keys, the hospitality industry is experiencing a pivotal moment of transformation. Technology is no longer a luxury or an additional feature. It now plays a key role in delivering exceptional guest experiences and ensuring operational efficiency. Whether you’re an investor seeking a property, a busy […]
Profit with Purpose: The Business Case for Sustainable Hospitality
The demand for sustainable practices is growing rapidly within British Columbia’s hospitality sector. Eco-friendly initiatives not only benefit the environment but also serve as an effective marketing tool to drive sales. This article explores strategies that hotel stakeholders—such as investors, managers, and sales teams—can implement to increase revenue through eco-ventures. Recent research highlights a shift […]
Reviving Hotel Sales: Tactics for Adapting to a Changing Market
In my interactions with clients within the hotel sales training industry I’ve noticed a big uptick in the demand for group bookings and events. This somewhat expected surge from pent-up demand post-COVID has led many to revise their sales targets even further for 2024/25. Given the uncertainties in the world, it’s evident that a proactive […]
Ingrid Jarrett Stepping Down as CEO After 5 Transformative Years
The BC Hotel Association (BCHA) announces that Ingrid Jarrett will be stepping down as CEO, effective at the end of 2024. Ingrid will be moving on to the next chapter in her career after five years of leading the BCHA, having joined the team in 2019 with a wealth of industry experience and knowledge. Anyone […]
From Conversations to Profits – Converting Guest Engagements into Revenue Generation
As technological advancements increasingly substitute traditional interactions in your guests’ service journey, the significance of every remaining personal interaction grows. Particularly because guests tend to engage with staff mainly during challenges or to make special requests, these moments of human contact are crucial. Let’s explore how to make the most of these moments by transforming […]
9 Essential First Aid Guidelines for BC Hotel Managers
go2HR is here to support BC hotel employers in transitioning to the new First Aid Regulation, effective November 1, 2024. WorkSafeBC has released a preliminary version of the First Aid Guidelines to help clarify regulatory requirements. Here are a few highlights: These guidelines will help you stay compliant with new regulations and ensure a safe […]
Unleashing Your Sales Strategy – Techniques from Experience
Sales can be likened to a high stakes sports match. It’s all about building relationships and using the right strategies to stay resilient and of course, keeping track of your performance. For hotel owners, general managers and sales teams adopting a sports mentality can transform how you navigate the world of hotel sales. In both […]
Emergency Management Booking Portal – Progress Update
Since May 1st, when the announcement and press release was issued that BCHA was contracted by Emergency Management and Climate Readiness (EMCR) to lead a pilot project to support Emergency Services in housing evacuees during emergencies, significant work has been done on the Emergency Management Booking Portal (EMBP). We are thrilled with the level of […]