Stay Ahead of the Curve: How Digital Innovation Fuels Hotel Sales Growth

In today’s world, where smartphones are as essential as room keys, the hospitality industry is experiencing a pivotal moment of transformation. Technology is no longer a luxury or an additional feature. It now plays a key role in delivering exceptional guest experiences and ensuring operational efficiency. Whether you’re an investor seeking a property, a busy […]

Profit with Purpose: The Business Case for Sustainable Hospitality

The demand for sustainable practices is growing rapidly within British Columbia’s hospitality sector. Eco-friendly initiatives not only benefit the environment but also serve as an effective marketing tool to drive sales. This article explores strategies that hotel stakeholders—such as investors, managers, and sales teams—can implement to increase revenue through eco-ventures. Recent research highlights a shift […]

From Conversations to Profits – Converting Guest Engagements into Revenue Generation

As technological advancements increasingly substitute traditional interactions in your guests’ service journey, the significance of every remaining personal interaction grows. Particularly because guests tend to engage with staff mainly during challenges or to make special requests, these moments of human contact are crucial. Let’s explore how to make the most of these moments by transforming […]

9 Essential First Aid Guidelines for BC Hotel Managers

go2HR is here to support BC hotel employers in transitioning to the new First Aid Regulation, effective November 1, 2024. WorkSafeBC has released a preliminary version of the First Aid Guidelines to help clarify regulatory requirements. Here are a few highlights: These guidelines will help you stay compliant with new regulations and ensure a safe […]

Unleashing Your Sales Strategy – Techniques from Experience

Sales can be likened to a high stakes sports match. It’s all about building relationships and using the right strategies to stay resilient and of course, keeping track of your performance. For hotel owners, general managers and sales teams adopting a sports mentality can transform how you navigate the world of hotel sales. In both […]