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Talent Gaps, Training Gaps, Location Gaps: Canada’s Quiet Sales Risk

The talent story in Canada’s hotel sector is no longer just about finding people.  It is about where those people are, what skills they have, and how fast they can keep up with a business that is getting more complex every quarter.  For hotel investors, GMs, and sales teams, the gaps in talent, training, and regional capacity […]

Check in on Safety: The Role of Joint Health & Safety Committees in Hospitality

Every day in B.C.’s accommodation sector, thousands of workers keep hotels, resorts, and inns running — ensuring rooms are clean, maintaining buildings, preparing food, and supporting guests. But who’s looking out for them? Behind the scenes, Joint Health and Safety Committees (JHSCs) and worker representatives play a vital role in protecting the workers who keep […]

Your Blueprint for Stronger Sales Results in 2026

If 2025 taught BC’s hospitality sector anything, it’s that momentum doesn’t just happen -it’s earned through smart preparation, strategic thinking, and a willingness to evolve. With Victoria posting 94.3% occupancy in August and average daily rates topping $396, while Kelowna sees consistent year-over-year growth in hotel bookings, the message is crystal clear: the BC market is hot, […]

Hidden Meeting Destinations Offer High-Impact Small Group Experiences

The most successful small-space hotels in B.C. convert their size, location, and seasonal constraints into high-end market value that surpasses large city competitors.  Meeting planners in today’s business world seek meeting spaces that generate innovative ideas instead of blocking creativity.   Business leaders are now turning to mountain retreats instead of city office towers and urban […]

Q4 Doesn’t Care If You’re “Almost Ready”: Proactive Sales Strategies for BC Hotels

The final quarter of the year (Q4) will not wait for any salesperson to complete preparations for the upcoming season.  The autumn foliage changes, and holiday seasons arrive, which makes Q4 appear unexpectedly with both profitable business possibilities and intense performance targets.   The good news: your hotel can achieve outstanding performance without total readiness when […]

Tapping into BC’s Silver Mine: How Smart Hotels are Winning with 55+ Workers

BC hotels are discovering success through smart recruitment strategies that target 55+ workers to resolve some of their labour shortages. The hospitality industry faces a severe labour shortage that forces many British Columbia hotels to search desperately for employees to cover their shifts. Multiple hotels throughout the province have discovered an unanticipated hiring approach that produces stable staff alongside enhanced guest satisfaction while decreasing employee departures. A Workforce Reimagined Hotels that […]

A Hotel Sales Revolution: Hospitality Gold Rush in Western Canada in 2025.

As we are now in the second month of 2025, the Canadian hotel industry is growing and thriving and the focus is especially on Western Canada. Come, let’s have a look at the recent trends and ways that hoteliers are using to grow their sales and remain strategic in the marketplace. Western Canada’s Hotel Market […]

Enhancing Workplace Culture Through Employee Feedback in BC Hotels

Gathering and implementing employee feedback is essential for fostering a positive and psychologically safe workplace culture, particularly in the dynamic and guest-focused hotel industry. When hotel employees feel heard and valued, it leads to increased job satisfaction, higher retention and engagement levels, and improved overall performance. Additionally, leveraging employee insights can drive innovation, enhance guest […]

Embracing Change: The Shift to Smarter Hospitality

New trends in hotel sales are emerging (they are admittedly, everywhere!) but everyone does appreciate the mantra of working smarter in 2025, rather than harder.  Hoteliers will have to align themselves with the changes that have been occurring in the hospitality industry previous to this year. How Personalization Drives Revenue in 2025 The days of […]

Harnessing the Power of the Sun: Why Hotels Should Invest in Solar Energy

Running a hotel comes with significant operating expenses, and one cost is energy. Between lighting, heating, cooling, and powering the amenities guests expect, electricity bills can be overwhelming. Fortunately, there’s a sustainable and cost-effective solution: solar power. By adding solar energy, hotels can cut their electricity costs, increase long-term profitability, and showcase their commitment to […]

BCHASUMMIT25
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SUSTAINABILITY CHAMPION

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  • Open to any accommodation property in British Columbia.

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      LEADER OF THE FUTURE

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        HOTELIER OF THE YEAR

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            ACCOMMODATION OF THE YEAR

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                REGISTER FOR BCHA SUMMIT 2026

                Join us April 14-15 in Nanaimo for two days that sharpen your outlook and expand your network. With standout keynote speakers and focused education sessions, this is where BC’s hotel community gains its edge for the year ahead.

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