From Conversations to Profits – Converting Guest Engagements into Revenue Generation
As technological advancements increasingly substitute traditional interactions in your guests’ service journey, the significance of every remaining personal interaction grows. Particularly because guests tend to engage with staff mainly during challenges or to make special requests, these moments of human contact are crucial. Let’s explore how to make the most of these moments by transforming […]
Unleashing Your Sales Strategy – Techniques from Experience
Sales can be likened to a high stakes sports match. It’s all about building relationships and using the right strategies to stay resilient and of course, keeping track of your performance. For hotel owners, general managers and sales teams adopting a sports mentality can transform how you navigate the world of hotel sales. In both […]
Innovate or Stagnate: How Cutting-Edge Tech and Local Partnerships Can Propel Your Hotel Forward
In today’s evolving hospitality landscape, technology plays a role in improving guest experiences and making hotel operations more efficient. From the moment a guest makes a reservation to providing feedback after their stay, technology is instrumental in creating a memorable journey. Modern travelers demand personalized services that cater to their unique preferences, and Ascent360 (who […]