Industry learning

We aim to shape the future of hospitality through education; as part of this work, we have created the below collection of resources.

"I had the opportunity to take part in a webinar on August 26 presented by BCHA and ABLE BC. It was excellent!. It really addressed the topic during this moment in time. I had mentioned it to others supervisors that the content would be an excellent training tool."

Recent Webinars
Creating Safer Spaces
The Humanitarian Hiring Solution
How to welcome LGBT+ travellers
5 Leadership tools to take into 2023
BC 2023 Olympic & Paralympic Games
Summer Industry Outlook Panel
Building Positive Workplace Cultures
BC 2030 Olympic & Paralympic Games
SKI Accommodations Webinar
Building Efficiency
with FRESCo
Best Practices In Hiring
with go2HR & WorkBC
Cost-savings & Sustainable Stays
with GreenStep & FRESCo 
Risk Management
with Western Financial Group
Financial Recovery Through Sustainability
with GreenStep 
Step 3 BC Restart | Best Practices
with go2HR
Covid Vaccines & The Workplace
with go2HR & CWSAA
Transaction Market Outlook
with Colliers & HVS
Small-medium Business Recovery
with Ministry of Jobs
BCHA & Tiabc Industry Update
with TIABC
Covid-19 Update Webinar
BCHA & Go2HR Opening Guidelines
Optimizing Buildings For Energy Efficiency
with BCHA & Fortis BC
Variance Tool Temporary Layoff
with BCHA & Ministry of Labour
Conflict Resolution Webinar
BCHA with go2HR & ABEL
BCHA Conference & Events FAQ
State of the Industry Webinar
Ecofund Program Webinar
with BCHA & GreenStep
The Pledge on Food Waste Webinar
with BCHA & Rethink2gether
Accommodation Re-opening Guidelines
Impact of Covid-19 Accommodation
with BCHA & CBRE
Tips for Training Employees Virtually
BCHA with CWSAA & go2HR
Public Spaces and Housekeeping Protocols
Impact of Covid-19 Global Tourism
with AGM Keynote Speaker Greg Klassen
Commercial Insurance Webinar
with BCHA & IBC
Insurance Reality Check Webinar
with BCHA & Western Financial
Temporary Foreign Worker Protection Act
BCHA with The Ministry of Labour
State of the Tourism & Hospitality Industry


Join PRMIA Calgary, Edmonton, Montreal, Toronto, and Vancouver as we explore the risks and economic consequences of COVID-19 on select Canadian industries, including agriculture, energy and hospitality; how the emerging risks are being managed in the long run, what their respective futures look like and how they can come back stronger. Featuring BCHA President & CEO Ingrid Jarrett as a panelist.

STR Data

Founded in 1985, STR provides premium data benchmarking, analytics and marketplace insights for global hospitality sectors. During the COVID-19 pandemic, STR has released their webinar on Using STR Data in Times of Crisis and Recovery as well as information for the hotel industry on navigating the information in times of COVID-19.


Amadeus continues to communicate on support during these difficult times for our industry.  Their priority is to ensure the health and well-being of employees and continuin​g to support customers. By providing relevant and timely content outlining best practices to maintain your business, connect with your guests, and plan for future recovery, they continue to help navigate through these difficult times. Watch their recent webinar on Planning for Hospitality Recovery


Ceridian is a global human capital management software company. Their platform helps you manage the entire employee lifecycle, from recruiting and onboarding, to paying people and developing their careers. Ceridian provides solutions for organizations of all sizes, from small businesses to global organizations. Watch their webinar on Understanding the importance of employment agreements and handbooks.

Destination Bc & Go2hr Webinars

go2HR has partnered with Destination British Columbia to create webinars for their Road to Recovery Series. These webinars focus on health & safety considerations during restart, human resource challenges, and customer service in the age of COVID-19.


Leger recently hosted a webinar about the results of our latest study on travel and tourism, assesing the impact of COVID-19 on tourism in North America.

This study provides a comprehensive look at the current and future state of travel and tourism inCanada and the United States, as well as insights and recommendations to help the industry achieve success moving forward.