To secure your hotel and guests, prioritize cybersecurity: Cybersecurity is crucial in the hotel industry. Invest in robust cybersecurity. EXCLUSIVE FOR BCHA MEMBERS – Get...
July 2023 the MGM Grand in Las Vegas was breached which resulted in the company losing around $100 million. The shutdown had severe impacts such...
In today’s tech-driven world, the hotel industry has evolved to manage a wide range of digital assets, from guest data to financial records. This digital...
This year marks a significant milestone for data privacy in Canada with the passage of the Consumer Privacy Protection Act (CPPA) as part of the...
The Canadian Digital Charter (Bill C-27), which was recently passed in Parliament and will soon become law, introduces new considerations for businesses regarding privacy. Here...
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...In the digital age, the hospitality industry has witnessed a transformative shift in how hotels, and other businesses, connect with potential guests and build brand...
Operators from across British Columbia know that in the highly competitive hotel industry, guest satisfaction and loyalty are paramount to success, particularly as hotels differentiate...
Have you heard of the Canadian Digital Adoption Program (CDAP) grant and what it means for your hotel? The grant gives up to $15,000 to create a...
Did you know: approximately 90% of travelers read online reviews before making a booking decision? Responding to guest reviews is crucial for hotels because 95%...
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