Operators from across British Columbia know that in the highly competitive hotel industry, guest satisfaction and loyalty are paramount to success, particularly as hotels differentiate...
Have you heard of the Canadian Digital Adoption Program (CDAP) grant and what it means for your hotel? The grant gives up to $15,000 to create a...
Did you know: approximately 90% of travelers read online reviews before making a booking decision? Responding to guest reviews is crucial for hotels because 95%...
The British Columbia Hotel Association (BCHA) is thrilled to see the Government of Canada’s new Federal Tourism Growth Strategy, titled Canada 365: Welcoming the world....
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