As we are now in the second month of 2025, the Canadian hotel industry is growing and thriving and the focus is especially on Western...
Gathering and implementing employee feedback is essential for fostering a positive and psychologically safe workplace culture, particularly in the dynamic and guest-focused hotel industry. When...
New trends in hotel sales are emerging (they are admittedly, everywhere!) but everyone does appreciate the mantra of working smarter in 2025, rather than harder. ...
Here’s a figure that might catch your eye – $1,780! According to a recent article in the New York Times, that’s the rate guests are...
In today’s world, where smartphones are as essential as room keys, the hospitality industry is experiencing a pivotal moment of transformation. Technology is no longer...
The demand for sustainable practices is growing rapidly within British Columbia’s hospitality sector. Eco-friendly initiatives not only benefit the environment but also serve as an...
As technological advancements increasingly substitute traditional interactions in your guests’ service journey, the significance of every remaining personal interaction grows. Particularly because guests tend to...
Sales can be likened to a high stakes sports match. It’s all about building relationships and using the right strategies to stay resilient and of...
The Canadian Digital Charter (Bill C-27), which was recently passed in Parliament and will soon become law, introduces new considerations for businesses regarding privacy. Here...
In the digital age, the hospitality industry has witnessed a transformative shift in how hotels, and other businesses, connect with potential guests and build brand...
Copyright © 2025 All Rights Reserved BC Hotel Association
