The most successful small-space hotels in B.C. convert their size, location, and seasonal constraints into high-end market value that surpasses large city competitors. Meeting planners...
The final quarter of the year (Q4) will not wait for any salesperson to complete preparations for the upcoming season. The autumn foliage changes, and...
BC hotels are discovering success through smart recruitment strategies that target 55+ workers to resolve some of their labour shortages. The hospitality industry faces a...
As we are now in the second month of 2025, the Canadian hotel industry is growing and thriving and the focus is especially on Western...
Gathering and implementing employee feedback is essential for fostering a positive and psychologically safe workplace culture, particularly in the dynamic and guest-focused hotel industry. When...
New trends in hotel sales are emerging (they are admittedly, everywhere!) but everyone does appreciate the mantra of working smarter in 2025, rather than harder. ...
Here’s a figure that might catch your eye – $1,780! According to a recent article in the New York Times, that’s the rate guests are...
In today’s world, where smartphones are as essential as room keys, the hospitality industry is experiencing a pivotal moment of transformation. Technology is no longer...
The demand for sustainable practices is growing rapidly within British Columbia’s hospitality sector. Eco-friendly initiatives not only benefit the environment but also serve as an...
As technological advancements increasingly substitute traditional interactions in your guests’ service journey, the significance of every remaining personal interaction grows. Particularly because guests tend to...
