ABOUT THE COURSE
Do you want to deliver a better standard of customer service to your guests, customers, clients, students, or patients?
This superb customer service training is built in four sections. With punchy videos, quizzes and through a take home folder the Blue Mountain Solutions team of instructors shares the knowledge, skill and abilities for you to become the ultimate customer service professional. Their aim is to bring hospitality into every business.
Online, delivered at your pace, in your space on any device.
COURSE TOPICS
WHAT IS THE COST TO PARTICIPATE?
ABOUT THE COURSE
Corporate Training at Okanagan College is about bringing ongoing learning to your organization through customized contract training. Whether you have a group of employees with a specific skills gap or need a comprehensive training and development plan across your organization, we can help.
Customized training includes:
Okanagan College can deliver your training where and when you need it. See below for a list of our corporate training and professional development offerings. Contact us at corporatetraining@okanagan.bc.ca
COURSE TOPICS
WHAT IS THE COST TO PARTICIPATE?
Every contract training service is customized to meet your needs. Corporate Training with Okanagan College provides a quote specific to your training for every offering. Our quotes are also designed to provide what you need to apply for WorkBC’s B.C. Employer Training Grant.
Successful applicants of this grant can be reimbursed for portions of their training costs. Visit www.workbc.ca for more details.
ABOUT THE COURSE
In partnership with the Alberta Hotel & Lodging Association, the BCHA is happy to offer supplemental online training from the AHLA’s online learning portal.
Customized training includes:
If you are interested in more information about any of the courses listed or would like to register, please reach out to BCHA Project Manager, Karissa Bourgeault at karissa@bcha.com .
WHAT IS THE COST TO PARTICIPATE?
Cost varies by programming. Free — $109
COURSE TOPICS
ABOUT THE COURSE
Career City College offers professional development courses for hospitality management. Upgrade your credentials and expand your knowledge with their hospitality courses.
The courses are self-paced and online, approximately 40 hours in lengths. Courses are supported by a qualified instructor to help answer questions when needed, they can also be available for one-on-one support. We are excited to offer our professional development hospitality courses to make a positive impact on your hospitality career and/or business operations!
WHAT IS THE COST TO PARTICIPATE?
BCHA members receive discounted prices. Regular course prices are $625.00, with your BCHA membership you will receive a discounted price of $550.00.
COURSE TOPICS
Career City Colleges Courses offered are:
· Convention Management and Service
· Managing Front Office Operations
· Hospitality Sales & Marketing
· Revenue Management
· Security and Loss Prevention Management
· Managing Service in Food and Beverage Operations
· Hotel and Restaurant Accounting
Follow the link to register, and get started:
https://register.careercitycollege.ca/register-for-bcha-courses
or for more information email hospitality@careercitycollege.ca,
or call 250-317-2222 ext. 103
Contact Karissa Bourgeault at karissa@bcha.com
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