Fast Track Your Future education series is back! Designed for aspiring, new, and seasoned leaders who want to build practical skills, improve performance, and advance their careers.
This comprehensive training series offers focused learning across key areas of hospitality, including leadership development, financial literacy, human resources, guest experience, food and beverage operations, housekeeping excellence, and communications strategy.
Each series is designed to be accessible, relevant, and immediately applicable, helping individuals and teams grow their impact and contribute to long-term business success.
Individual Registration $395 Member | $595 Non-Member
Hotel Registration (up to 12*) $795 Member | $1095 Non-Member
More Learning = More Savings!
Full Access Pass:
Gain access to all 8 series for just $4700 (member rate) or
choose 3 series for $2100.
Prices do not include GST
*Additional participants available for a fee
The BCHA is happy to offer our Fast Track Your Future programming to members of our valued partner organizations below. Please reach out to Karissa@bcha.com if you are interested in registering.
Facilitated by Sarah Webb & Daintry Van Cleave, Hotel Industry Leaders | April 21 – May 26, 2026
Deliver exceptional service that leaves a lasting impression. This series explores the guest journey, service recovery, and creating meaningful connections to enhance loyalty and satisfaction, for your external guests and your internal team. Suitable for front-line staff, guest service managers, front office leaders, and anyone focused on the guest experience.
Sessions
Facilitated by Theresa Ito, Blue Mountain Solutions | April 22 – May 27, 2026
Take your leadership to the next level.
Building on the foundational principles of our highly regarded Leadership for Hospitality Professionals series, this advanced program is designed for those ready to lead with greater purpose, agility, and vision. Explore next-level strategies in strategic thinking, innovation, and organizational growth—tailored for those further along in their leadership journey, those who have participated in level 1, experienced supervisors, department heads, and general managers seeking to deepen their impact and empower the next generation of leaders.
Sessions:
Facilitated by David Lund, The Hotel Financial Coach | September 17 – October 22, 2025
Gain a clear understanding of key financial concepts to make smarter business decisions. This practical series focuses on budgeting, forecasting, profitability, and key metrics to help you drive financial success in your operations. Designed for GMs, department heads, supervisors, and anyone managing budgets or financial outcomes.
“David Lund is very relatable in his presentation using financial theory, great practical examples and excellent leadership fundamentals to explain key concepts. His experience and messaging makes clear that “this is not accounting, it is business thinking”. Every hotel leader regardless of discipline needs to take advantage of this program to expedite their career path”
Sessions:
Facilitated by Jennifer Woppenkamp, Blue Mountain Solutions | October 7 – November 13, 2025
Step confidently into leadership with this foundational series designed to build the core skills every hospitality leader needs. From communication to team motivation, learn how to lead with impact and drive team success. Ideal for supervisors, team leads, and emerging managers, as well as established leaders across all hospitality departments, looking for new tools in their leadership playbook. This course can be taken before the Advanced Leadership for Hospitality Professionals – level 2 in April.
“Entertaining, engaging, content was highly relevant for newcomers and veterans alike”
Sessions:
Facilitated by David McBean, Hotel Industry Leader & GM | October 29 – December 3, 2025
From cost control to motivation and recruitment, this six-part series provides operational insights and leadership strategies for housekeeping professionals and room division managers seeking to lead with excellence. Tailored for housekeeping supervisors, managers, rooms division leaders, and those seeking to grow in operations.
“The presenter was very good! I enjoyed him and his relevant examples and knowledge of industry”
Sessions:
Facilitated by go2HR | January 14 – February 18, 2026
Gain essential HR knowledge to support your team and business. This series covers recruitment, onboarding, retention, and workplace culture, equipping leaders with the tools to build high-performing teams. Recommended for supervisors, managers, department heads, GMs, and anyone involved in hiring, training, or team development.
“I really appreciated the training program’s focus on practical HR skills and communication strategies. Presentations and presenters were both engaging“
Sessions:
Facilitated by Larissa Dundon, The Tea Communications | January 27 – March 3, 2026
Learn to tell your story across the right channels. This forward-looking series explores digital trends, media strategy, and brand communication to help you connect with your audience and grow your reach. Great for marketing managers, communications leads, GMs, and team members looking to strengthen brand presence
Sessions:
Facilitated by Theresa Ito, Chef Takashi Ito, Jennifer Woppenkamp, Blue Mountain Solutions | March 4 – April 8, 2026
Navigate the fast-paced F&B world with confidence. Covering profitability, service excellence, and operational reporting, this popular series is designed to streamline front and heart-of-house operations for measurable results. Perfect for chefs, F&B managers and directors, restaurant leaders, and team members involved in F&B service or operations management.
“A fantastic training series to learn how to improve your F&B operations!”
Sessions:
Facilitated by Peter Pilarski, Tourism AI Network | March 10 – April 13, 2026
This six-part training interactive series is designed specifically for hotel and hospitality professionals who want to integrate AI tools into their daily operations for immediate productivity gains and enhancing guest experiences. Each one-hour session combines foundational knowledge with hands-on application, ensuring participants leave with custom AI tools and workflows they can implement right away.
The program follows a progressive learning path: from understanding what AI can do, to building personal productivity systems, to creating specialized tools for marketing, customer service, and operational excellence.
Sessions:
Technical Requirements Participants must attend with a computer and maintain an active subscription to one of the following:
These paid versions include critical features like custom instructions, memory capabilities, advances reasoning, and file analysis the are essential for the hands-on components
This series is underway – reach out to Karissa@bcha.com to register
New to Fast Track? Check out our last season!
Catch a quick look back at last season’s Fast Track series, where hospitality professionals built practical skills, grew as leaders, and strengthened their teams across key areas of the industry!
Any questions or topic suggestions? Contact karissa@bcha.com
Join us April 14-15 in Nanaimo for two days that sharpen your outlook and expand your network.
With standout keynote speakers and focused education sessions, this is where BC’s hospitality community gains its edge for the year ahead.
